Ask the Audiologist: Why Does My ReSound Vivia Hearing Aid Have Static or Clicking?

Ask the Audiologist article showing a ReSound Vivia hearing aid and microphone cover with the text: Why Does My ReSound Vivia Hearing Aid Have Static or Clicking

Last Updated on September 9, 2025 by Jonathan Javid Au.D.

I recently received an email from a reader who wrote:

“I’m having issues with my ReSound Vivia hearing aids. I notice static, intermittency, and sometimes a clicking sound. Has anyone else had this problem, and what should I do?”

These symptoms are fairly common, and one of the most frequent causes is a clogged microphone cover.


Why the Microphone Cover Matters

ReSound hearing aids have tiny protective covers over the microphones. Over time, these covers can become blocked with dust, moisture, or debris. When that happens, you may hear static, distorted sound, or clicking noises.

The good news? This is often an easy fix at home by simply replacing the mic covers. This is similar to other regular maintenance tasks like changing hearing aid tubing, domes, and wax traps.


How to Change a ReSound Microphone Cover

Replacing the microphone cover only takes a few minutes.

  1. Use the removal tool provided with the replacement kit to lift out the old microphone cover.
  2. Align the new cover with the microphone opening.
  3. Press gently until it clicks securely into place.
  4. Test your hearing aids to confirm improved sound quality.

If your device still has intermittent sound, you may also want to review my guide on hearing aids cutting in and out.


Video Guide

Here’s a quick step-by-step tutorial:


Where to Buy ReSound Microphone Covers

Need replacements? You can order them directly from Amazon here:

👉 Buy ReSound Microphone Covers on Amazon


Final Audiologist Tip

If changing the microphone covers doesn’t solve the problem, the next step is to see your audiologist. In many cases, they will run a test and may need to replace the receiver if that’s the source of the issue.

Jonathan Javid Au.D.

Dr. Jonathan Javid, Au.D., is a licensed clinical audiologist with more than 14 years of experience and over 10,000 patient encounters. He specializes in hearing aid fitting, troubleshooting, and teleaudiology, with extensive experience serving veterans through the U.S. Department of Veterans Affairs. Jonathan is also the founder of HearingInsider.com, where he writes and reviews all articles to provide clear, evidence-based guidance for people navigating hearing aids and hearing loss. About Dr. Javid · Medical Disclaimer · Contact

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