Switching between hearing aid brands can be a challenge, especially when it comes to compatibility with accessories. One common concern among hearing aid users is whether they can continue using...
Category: Hearing Aid Help
Troubleshooting Phonak Hearing Aids Not Connecting to the MyPhonak App on a New iPhone
If you've recently upgraded to a new iPhone and are struggling to connect your Phonak hearing aids to the myPhonak app, you're not alone. Many users have encountered this issue after transferring...
Understanding the Occlusion Effect: When Custom Domes Make Your Voice Too Loud
One of the common complaints from hearing aid users who switch to custom ear molds or domes is that their own voice sounds too loud. This phenomenon, known as the occlusion effect, occurs because the...
How to Dim the Bright Green Light on Your Phonak Hearing Aid Charger
If you’ve ever found yourself lying in bed, trying to fall asleep while your Phonak hearing aid charger’s green LED light turns your room into a mini lighthouse, you’re not alone. Many users...
Do You Have to Keep the myPhonak App Open While Wearing Your Hearing Aids?
Many Phonak hearing aid users wonder whether they need to keep the myPhonak app open for their hearing aids to maintain their selected settings. The short answer is that while the hearing aids will...
Why Do My Phonak Hearing Aids Become Muted When Using My Phone Online or Get Alert?
If you’ve noticed that your Phonak hearing aids become "muted" with lower clarity and reduced volume when you use your phone to go online, receive a text message or other alert, you’re not alone....