Managing Phone Battery Consumption with the Starkey Thrive App

Starkey thrive app

The advancement of hearing aid technology has brought an array of conveniences and enhancements to hearing impaired individuals. With devices like Starkey’s Livio AI and Muse hearing aid, users can control their hearing aids through smartphone applications such as the Starkey Thrive App. However, some users have raised concerns about the app’s battery consumption on their smartphones.

The Problem

A concern has arisen among users of the Starkey Thrive App that it might be consuming too much battery on smartphones. Some even wonder if this could be a problem with the hearing aid itself. This article aims to provide clear guidance on this matter so you can continue to enjoy your hearing aids without any inconvenience.

Expert Recommendations

If your phone is having battery life problems:

1. Use the Thrive App Only When Needed

  • Turn the Thrive app on only when you need to adjust your hearing aids, your hearing aid Bluetooth should still function.
  • This practice helps conserve battery life and keeps your smartphone running smoothly.

2. Close the Thrive App When Not in Use

  • On Android devices, you can use the lower-left control to close all apps, including Thrive.
  • On iPhones you can swipe up to clear running programs/
  • By closing the app immediately after use, you can prevent unnecessary battery consumption.’

However, be aware that fall alerts will not work if Thrive app is closed nor will the find my hearing aid feature work if the app is closed.

3. Understand the Controls and Settings

  • Familiarize yourself with how to control hearing aids and other additional settings using buttons on devices instead of the app

4. Consider Uninstalling If Unnecessary

  • If you find the app to be of little use or it’s causing significant battery drain, uninstalling it might be the best solution.
  • This step can lead to better battery life and reduce any frustrations you may have with the app.

5. Consider New Phone or New Hearing aids


The Starkey Thrive App is designed to provide an intuitive way to control your Livio Cross hearing aids. While some users have faced battery consumption issues, following these expert recommendations can lead to an improved experience.

As a professional audiologist with extensive experience in fitting hearing aids, I believe that proper management of the app can alleviate these concerns. If you need further guidance or have specific questions, please consult your hearing care professional or contact your hearing aid provider.

Jonathan Javid Au.D.

Jonathan Javid Au.D., a seasoned audiologist with an extensive background in the field of audiology. With over 11 years of invaluable clinical experience, Jonathan has dedicated his career to helping individuals enhance their hearing and improve their quality of life.

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