Where to Buy OTC Hearing Aids – Best Places and Tips from an Audiologist
As an audiologist, I have seen firsthand how hearing loss can impact a person’s quality of life. Thankfully, the availability of over-the-counter (OTC) hearing aids has made it easier and more affordable for people to address their hearing needs without the cost of a traditional prescription device. I understand that not everyone wants to see an audiologist before getting hearing aids. So the big question is: Where can you buy OTC hearing aids?
- Online from the manufacturer
- Electronic stores
- Big box retailers
- Pharmacies and grocery store pharmacies
- Local hearing aid clinics
With so many purchasing options, it can be overwhelming to know where to start. In this article, I’ll walk you through the best places to buy OTC hearing aids and give you insider tips to help you choose the right option for your needs and budget.
Buying OTC Hearing Aids Online
When it comes to buying OTC hearing aids online, I recommend purchasing directly from the manufacturer’s website. While you’ll see many listings on marketplaces like Amazon, there’s a high risk of knock-off products that are not FDA-approved. By buying directly from the company, you ensure product authenticity, warranty coverage, and customer support from the brand itself.
Another advantage is that manufacturers will contact you directly if there’s a recall or known issue, which doesn’t always happen when you buy from a third-party seller.
Pros of Buying OTC Hearing Aids Online
- Convenience – Shop anytime from the comfort of your home.
- Wide Selection – Browse multiple brands and models, compare features, read reviews, and check my professional recommendations.
- Competitive Pricing – Online brands like Lexie B2 Powered by Bose often run sales that aren’t available in stores.
- Newest Models – Buying from the manufacturer means you get the latest technology and fresh rechargeable batteries (not ones that have been sitting on a shelf for a year).
Cons of Buying OTC Hearing Aids Online
- No In-Person Fitting – Without professional adjustment, the fit and sound may not be optimal. This is a general risk with OTC aids regardless of where they’re purchased.
- Limited In-Person Support – Most help will come from online or phone customer service.
- Counterfeit Risks – Avoid third-party sellers unless you can verify authenticity. Always check for FDA approval.
Buying from Electronic Stores
Best Buy is a leader in OTC hearing aid retail. They have a dedicated section in many stores with top brands like Eargo, Lucid, Lexie, and Hearing Assist. They’re also expanding into Sony, HP/Nuheara, and Jabra models.
Buying from Pharmacies and Grocery Store Pharmacies
Chains like Walgreens, CVS, and Walmart stock OTC hearing aids, often behind locked displays. While convenient, don’t expect pharmacists to be fully knowledgeable about the products—they usually just handle the sale.
Local Hearing Aid Clinics
Some hearing aid clinics now offer OTC devices alongside prescription models. This can be a great option if you want a hearing test first, then choose between professional-fit and OTC options. While OTC hearing aids aren’t customized like prescriptive devices, they can be a good compromise for budget-conscious buyers.
Final Thoughts
There’s no single “best” place to buy OTC hearing aids—it depends on your priorities. If you want the widest selection and best prices, go online. If you prefer to see and touch devices before buying, visit an electronics retailer or pharmacy. And if you want professional advice, check your local hearing aid clinic.
The key is to buy from a reputable company, confirm FDA approval, and ensure the return policy fits your needs. With OTC hearing aids now widely available, there’s never been a better time to take action and improve your hearing health.